Shared by: JPeick@aol.com Peicklaw@mail-list.com Published By Peick & Associates, P.S. February 2001 LOW SPEED IMPACT PERSONAL INJURY CASES. With a few exceptions, the jury trial carnage in metropolitan counties (King, Snohomish, Pierce) appears to continue unabated for those cases where collisions have occurred at low speeds with little visible damage. While property damage is clearly not a reliable indicator for injury, juries continue to be persuaded to the contrary. Allstate and other insurers continue to aggressively defend these types of cases. These cases can be won at trial, but the investment in accident reconstruction experts, preparation of your healthcare experts to persuasively discuss the biomechanics of injury, exhaustive preparation of the patient to establish rapport and credibility with the jury, and need to coordinate more treatment providers at trial can make these types of cases expensive without reducing the considerable risk of a jury deciding against you. Clients are reluctant to spend these sums of money when faced with the candid appraisal of their chances in court. Nevertheless, we continue to see providers extending financial credit to low speed patients for thousands of dollars of services. As treatments continue and expenses increase, the financial expectations of the patient/client increase. This rise in expectations fuels client resistance to settlement, and drives cases inexorably to trial. This dynamic creates an uncomfortable situation for the attorney. If the attorney counsels his or her client regarding their expectations versus trial results, it is common for patient/clients to suspend care. This suspension of care can be (1) detrimental to the patient's health; (2) detrimental to the candid exchange of information between professionals, and (3) of less importance, damaging to the continued cordial relationship between the attorney and doctor. By the same token, high provider billings are a major source of patient/client dissatisfaction with the provider when trial results are mixed. We hasten to add that we are not advocating an abandonment of your low speed patients. However, low speed patients need to be apprised of their legal opportunities and chances for recovery. Under-promising and overachieving is a far better model than the reverse. By default, attorneys should not be counseling clients about their health care choices. It is appropriate and more meaningful to the patient/client if a candid discussion occurs with their provider regarding their health, and their ultimate personal responsibility for payment notwithstanding the outcome of the case. We repeatedly instruct our clients that the restoration of health is their primary goal, since no matter how successful we are in court, no amount of money will give them back their health. Accordingly, while we can often settle these cases, pay the providers, and provide clients with some recompense, actually trying these cases before a jury, for the reasons stated, is all too often a disappointing and expensive experience. For their own clinical and financial protection, providers need to identify these low speed impact cases with a thorough history, request information regarding property damage, and even obtaining photographs of the vehicles, if necessary. The provider needs to immediately educate the low speed patient about their responsibilities for their care, and the potential that the civil justice system may not be able to adequately compensate them. Protracted care on credit, or typical practice building techniques in these types of low speed cases will ultimately produce dissatisfied patients, and pressure on providers to discount their billings. Providers need to have patients begin some payment regime tailored to their ability. What the patient needs for their care needs to be separated from what they can obtain from the civil justice system in low speed cases. By keeping expectations in line with reality, the patient accepts their responsibility for their own health, and the patient and attorney can focus on maximizing the patient's financial recovery while the provider assists in the restoration of health.