Shared by: Dr. Steven Hoffman: toggleman@email.msn.com Mastering Chiropractic with Certainty There are only two types of practices: symptom based and wellness based. Symptom based practices are stressful, unpredictable and, in the long run, suck the passion for practice out of the chiropractor. Patients complain, are fixated on their symptoms, rarely refer, comply or stay long enough to get the real benefits chiropractic offers. The patients health is a consequence of the unconscious priority they have placed on their health. Wellness based practices are exciting and fun. Because patients understand chiropractic as a lifestyle, they value you and the service you perform. As such, they bring their families, stay, pay and refer so that those they love can enjoy a healthier tomorrow. The patients health is a result of the conscious emphasis they have placed on developing their health. Equally so, there are only two types of businesses: symptom based and wellness based. A symptom based business doesn't know where it was, where it is or where it is going. It's a stressful scramble to pay bills while being unable to predict where the money will come from. It's being as unconscious about business as our patients have been about their health. A wellness based business, like a wellness based practice, is exciting and fun because you are creating it the way you want it. You know what your business needs to produce and you have created a business development program to assure you get to where you want to go. It results from placing a conscious emphasis on developing the health of your business. How can you have a wellness based practice and a symptom based business?-Thats the contradiction! Our program is not for everybody. It is for those who are able and wish to master their business and their life with certainty. The objectives you wish to achieve determine the coaching process that we use. Mastery coaching requires me to see the potential you have and what your practice could become. Certainty is created by the consistent application of principles. Real success is the ability to develop a wellness practice and have the certainty that you can do it. Coaching creates certainty...that's Mastering Chiropractic with Certainty! We are about to begin a journey together. Once you have completed this questionnaire and sent me a copy, we will begin the process that will provide you with a renewed sense of clarity, direction and momentum. These are the essential prerequisites for the development of your business as well as your life. Your investment in yourself affords you the greatest opportunity to start doing with your life what you want...consciously...by design. Confidential Mastery Coaching Questionnaire: Name____________________________ Phone______________________ Date___________ On a scale of 1 to 5, with 5 being what you want the most, please mark these issues: 1. Practice issues: ___More new patients ___Better patient retention ___More profit ___More families under care ___More effectiveness ___More passion ___More teamwork with staff ___More efficiency ___More purpose ___Increasing my productivity ___Patient results ___Flow 2. System issues: ___Technique systems ___Patient education systems ___Marketing ___Staff training systems ___Management systems systems 3. Financial issues: ___Know where I stand financially ___Debt Load ___Tax planning ___Control of my expenses ___Having what I want ___Budgeting 4. Personal issues: ___More organization ___Ease of handling paperwork ___More fun ___More free time ___Retirement program ___More vacation ___Increasing my certainty ___Greater ability to delegate ___A clear vision/goals for myself 5. What are your three greatest concerns at this time? ____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _________________ 6. What specifically would you like your practice to develop into in the next 12 months? If you could have it exactly the way you wanted it, what would it look like? ____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _________________ 7. If we could accomplish creating your practice exactly as you just described it, how would you benefit and what would your role in it be? ____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _________________ 8. What do you feel are the major obstacles standing in your way? -- be specific ____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _________________ 9. How much profit would you like your business be making?_________________________ 10. Do you have a budget for your business?_____ Do you have a personal budget?______ 11. What are your office hours?________________________________________________ __ 12. What is the maximum number of people you can give great service to in 1 hour?______ 13. What are your CURRENT monthly office statistics? New patients= Patient visits= Charges= Collections= Fixed overhead= Patients/hour= 14. How will you know how effective coaching has been? ____________________________________________________ ______________________________________________________ ________________________________________________ 15. Why would you want to work with me? ____________________________________________________ ______________________________________________________ ________________________________________________ 16. What is the best day, time and number for me to call you to schedule a complimentary consultation? Day: Time: Number: To schedule a coaching consultation, please complete the questionnaire, sign and date this page and send back to me via email to toggleman@msn.com or via fax to 708-810-5823. With love for you and all you do, Steve Dr. Steve Hoffman Name____________________________Signature_____________ ___________Date_______