Q: What is a formula to purchase a practice A: I always recommend people purchase Dr. Fernandez's book Buying and Selling a Practice. He can be reached at: 1-800-882-4476. Below are two articles I have on my webpage from others that have asked a similar question. One from Dr. Whitney the other my answer with a response by Dr. Fernandez. I hope this helps Good Buy ? ........or goodbye ! found on webpage: http://www.chiro.org/newDCs By John Whitney, DC In the past I have spoken often on the wisdom of acquiring a practice through purchase rather than going through the, "associate", route; or worse, starting from scratch. If you do a pro forma comparison you will quickly realize that purchasing rather than starting from scratch is a, very financially sound, way to acquire a practice. Inherent within the most opportune offerings-for-sale, are certain characteristics. 1. Usually a retiring doctor selling a practice is more desirable than a "young lion" who is simply re-locating. 2. Seller financing is available. 3. Seller financing at 10% interest or less. 4. Low down payment (10%) or no down payment. 5. Clearly supportable performance numbers (historicals). 6. Use of a broker. 7. Buyer/Seller compatibility 8. Professionaly trained staff who know the practice Setting the value of a practice can be very tricky. Generally, the value of a business is viewed from opposite perspectives by buyer and seller. The seller wants a current market price for his fixtures, equipment, and leasehold/real estate. The seller also want compensation for his inventory, the name he has established, and all the time, sweat and tears that went into making his practice what it is today. And from his point of view, making a little profit along the way couldn't hurt either. In terms of the buyer, she is looking for an investment that will prove profitable to her. Usually, she wants a practice that will provide her with a fair salary plus 20 to 30 percent return on her investment. For example, if a buyer invests $150,000, and takes a $30,000 salary to run the practice, that practice should be able to provide another $30,000 to $45,000 in annual earning power before taxes. Otherwise, why take the risk in the first place? To figure out the return on investment,(ROI) take the gross, minus all expenses, and divide by the down payment. FINANCIAL STATEMENTS Before you can place a cash value on a practice, you'll need to ook at a number of the seller's financial documents. The Profit & Loss Statement,(aka Income Statement) is the initial document you will want to analyze. It has little value except as an indicator. Why? If done professionally, the P&Ls should be a work of art, that for tax reasons show the business in the worst possible light. But you need not be concerned about whether the present owner is managing to charge personal telephone bills, car payments, and insurance against the business. Your interests are deeper than that. You are keenly interested in a few provable facts and some hard fixed costs. 1. Monthly gross- try to obtain a minimum of three years data with as much detail as possible. This information is invaluable for future projections. In addition to checking data in the P&L, you may want to check tax reports and IRS/Revenue Canada statements. Be sure to cross check any single source against a second source to verify the validity of these numbers. As you are dealing with a service business in which no sales tax is collected, only the federal income tax statement will provide sufficient information. 2. Overhead -generally regarded as fixed and variable expenses plus doctors salary. This can be based on comparison with national (ICA/ACA/CCA) averages or from the Hsaio Report: DC salary=50%, employee wages=16%, rent=11%, equipment and supplies=12%, malpractice cost=4%. This information will help determine an accurate profit margin for the practice in question. Sometimes owners will inflate the cost of overhead expenses by including a lot of personal expenses and services, to create a lower profit margin for tax purposes. Your first task is to, "normalize", the expense statement; i.e. remove all the sellers personal expenses from practice expenses. For this you will need his cooperation and candor. 3. Rent- specifically, terms and conditions of the lease. You can also find this data in the lease agreement. Cross-check the lessee's numbers and agreements with those of the lessor. 4. Salaries/Commissions- other than the owner's. Also check with the IRS/Revenue Canada. Every employer has to file tax information on all employees, whether permanent, part-time, or sub-contractors. 5. Utilities/Insurance/Miscellaneous expenses- To verify, look through the company cheques/checks and year-end tax statements. 6. Profitability- can be determined by subtracting the cost of goods from monthly gross services to arrive at a gross profit. Next, add together all the operating expenses (overhead), and then subtract those from the gross profit, and your result will be the net profitability of the practice. Be careful, however, we are dealing with sole proprietorships and partnerships. They do not actually produce a definable net profit. They produce an income for the owner. This may not be listed in the P&L. In order to determine profitability in these instances, you need to check the owner's total income from the practice. If the owner is serious about selling the practice, there should be no problem in the disclosure of this information. For example, let's look at a practice whose estimated annual grossbusiness is $200,000. Gross Annual Services $200,000 Cost of Goods 1,000Gross Profit 199,000 Rent. 14,400 Salaries 65,000 Utilities, Insurance, Overhead 10,000 Owner Salary 40,000 Operating Costs 129,400Less Debt (10% note a month. 3 yr.) 11,600 Total ------------------------------------------------------------ ------------ $141,000Net Profit $ 58,000 Another financial document you will need to review is the Capitalization Schedule which provides an accurate accounting of all fixtures, equipment, real estate (if any) or leasehold improvements, and all other assets owned by the business. Because practice owners gear these documents for their own tax purposes, they may not provide a completely accurate picture of what the equipment is worth. You'll have to look beyond these documents to the real situation at hand. TO VERIFY INCOME Take one month at random from the appointment book and follow through with each entry. Did the patient arrive, what service was rendered, was it accounted for, what was paid (cash-cheque-credit card), what was outstanding, does the deposit slip(s) for the week match appointment book income? Many offices do not report all income, but "skim" the cashpayments. This, of course, is income tax evasion; but so common, the doctor may talk to you openly about it. If this is the case it is very difficult to evaluate the practice. The accounting will show one thing and the doctor's testimony indicates something different. PROPERTY AND IMPROVEMENTS Assessing the value of a business is usually accomplished byplacing a value on any property and equipment, then adding a cash value to that. If any property is involved, this price can be determined by adding the land value to the value of improvements made thereon. Land value is determined by a review of the tax-assessed value compared to what like-sized parcels in similar locations have sold for in the current market. All real estate mustbe evaluated separately from the practice. Evaluating improvements is another matter entirely. One way to takecurrent build-out costs for the type of building, (typically $35- $50 per square foot) and multiply that price per square feet times the number of square feet. The more realistic approach, which would appeal to a banker, is to calculate everything as a function of cash flow. To illustrate: the amount of rent a seller could get by leasing this space out, minus expenses (taxes, insurance, repairs.) Once the value of the land improvements has been determined, a broker must estimate the value of any leasehold improvements, fixtures, and equipment. Leasehold improvements refers to those things attached to the building that are not easily removed, such as partitions, toilet facilities, special electrical wiring, and he like. Fixtures are carpeting, shelving, special lighting, counters, and so on. Equipment refers to any freestanding objects necessary to conduct your practice. Normally, a broker will give them a value that is below their replacement value but above their resale value. Normally, a seller will want to add to that figure the broker's fee and a few thousand dollars more for negotiating room. This then will be the asking price. RETURN ON INVESTMENT The most common means of judging any practice is by its return on investment. Return on investment is not necessarily the same as profit where buying a practice is concerned. The first factor in determining ROI has to do with the money the buyer puts into the enterprise, and the second has to do with the performance of the existing practice. For example let's say a practice is valued at $100,000 and requires a $40,000 down payment. If that practice makes $20,000 a year, (over and above the doctors, reasonable, salary) the return of investment is 50 percent. Typically, a practice should return anywhere from 30 to 50 percent on investment. This is the average net in after-tax dollars. Depreciation, (Capital Cost Allowance), which is a device of tax planning and cash flow, should not be counted in the net because it should be set aside to replace equipment. CAPITALIZED EARNINGS Valuing a practice based on capitalized earnings is the reverse of the return-on-investment method of assessment. Certain practices won't show any value at all even though they are showing a profit; or they have very little value relative to the profit they make. In this regard, if you use this method of valuing a practice you should have some idea of capitalization rates, or you may be in trouble. PROJECTED EARNINGS Another frequently practiced way to valuate a business, particularly large-size practices, involves pricing the practice based on what it will make in the future. Generally, this method is used for practices that are growing. For this method, the ultimate price is contingent on its reaching that profit level. Most brokers do not base a practice price solely on its projected earnings. INTANGIBLE VALUE Looking at the value of intangibles is essential when valuating a practice. Some intangibles will be seen as assets while others will be negative factors affecting the price of the business. Factors such as willingness to train, ease of operation, excellent location, consistent profits, time length in business, terms of loan, owner financing, reputation of doctor, number of times practice sold, quality of staff, business practices (cash), transition time allowed (minimum of two months), transition protocol, and willingness to introduce to all valued contacts. GOODWILL Essentially goodwill is the difference between the asking price and the sum of all tangible and intangibles being purchased. Occasionally I hear people say that the idea of goodwill is nonsense. And that all one is purchasing is "a bunch of files"; further, one cannot sell/buy patients, blah, blah, blah. If you are using an advisor who holds such an opinion, you've chosen unwisely (just another example of well-meaning people who don't know what they are talking about) Goodwill is usually the largest component of the price of a practice; it has to do with the practices reputation (and numbers). Goodwill is indeed worth something and it should be considered an asset. here is a potential problem about listing it as an asset, however. It has to do with taxes (like everything else in your life). The tax man may treat "goodwill" differently for a buyer as opposed to a seller (not in the US however) when it comes to taxes, - herein lies a possible problem. In an effort to deal with this problem you may notice some brokers do not even list goodwill amongst the practice assets. Instead they put a very heavy price on the "covenant not to compete' clause instead,- and don't even deal with goodwill. The selling price does not change but the allocations of value do (and so may the tax implications). How does one evaluate goodwill? Here are three highly controversial ways of making good-will evaluations: 1. Total office visits (last 12 months) X $3.00 e.g. 30 X 17 days/Mo. X 12 X 3 = $15,300 2. Last year's net income divided by 4 + 50% e.g. 42,000 / 4 =$10,500 + 5,250 = 15,750 3. Last year's gross income divided by 4 + 1 0% e.g. 42,000 / 4 = $10,500 + 1 0% = 14,700 Please do not believe for a minute that this is gospel. These are simply arbitrary ways of trying to come to a fair price. Many accountants will laugh at these simple formulae, but they are a rough ballpark figures, and will likely be very close to what an accountants convoluted figures produce. Existentially, a practice will sell for exactly whatever a seller is willing to pay. That is only fair, and is the basis of our entire economy. There are several subtle factors that must come to bear on "good will". For instance how good is it? Consider the length of time in practice, how many times has the practice been sold in the last 5- 6 years, is the lease a good one, location the best, doctor's reputation in the community, is the site aesthetically pleasing, socioeconomic level of practice and its geography, is this deal between people of the same general nature, gender, personality. These questions and more have bearing on good-will. BROKERS Brokers are matchmakers, they provide the expertise to make a deal work, make suggestions, dig out the complete truth, make suggestions for creative financing and act as a buffer to buyer and seller. The fact is that if the deal is being brokered it has an excellent chance of being consummated and buyer and seller walking away happy. However in the deals where buyer and seller try to do it themselves, 70% fail to consummate. That should tell you something. It's like trying to sell your own house. It is possible but.........perilous. The cost of the broker is, most often, born in the form of a 10% commission, by the seller. More and more deals however are being brokered that contain the provision of "equal representation". Equal representation means the buyer and the seller both pay part of the broker's fee. That is not unfair. Both parties are benefiting from the broker's service; it is not unfair for both to pay for the service (it is a little unusual, however, that's changing.) The bottom line? Get a good broker/consultant and work closely with them. Pay them their fee, and realize the time and aggravation saved - possibly the whole deal - is well worth the cost. COMPATIBILITY It should go without saying , but requires reinforcement, compatibility of techniques, philosophy, gender, sexual orientation, and personality are vital to make a deal work. For instance it is almost impossible for a male to buy and successfully take over a female D.C.'s practice. In addition, a suitable "transition protocol" should be engineered to correctly introduce a buyer to the sellers practice and patients. This is a retention strategy. If properly designed and executed, a retention strategy will ensure a high retention rate of those patients that are purchased as a part of the "goodwill". In any case, the buyer should be prepared to emulate the seller in every conceivable way; at least for the first several months. The whole idea is not to traumatize the practice by anything new or different. The transition will be optimum if it is seamless, and shows no signs of anything different than what the patients have come to know and expect. This is the tough part for the buyer. Unfortunately it is common for the buyer to be convinced that what they think, act and do is a direct message from Universal Intelligence. They can hardly contain themselves from thrusting their wonderfulness onto this practice and the unsuspecting patients. It is common for the incoming doctor to want to change everything from the technique to the decor as fast as the seller can get out of the door. This is a shining example of a new graduates hubris; in reality this misguided force is nothing more than a hungry ego seeking expression. Friends, this behavior ain't rational . Stifle it. (Check the next section,"Transitional Protocol", to help you avoid this, all-too-human, pitfall. Q: I am looking at the possible purchase of an existing practice and need to know a "formula" for evaluating worth. Some incidentals about the office in question: This practice did pre-pay a percentage of patients, what do I need to know about that as far as my reimbursement or using that to leverage a lower price? Thanks! A: Thanks for the e-mail. First .. there are many questions you need to have answered prior to purchasing an established practice. First and foremost .. what are you buying? Is it the patient base .. old files .. paid for equipment .. lease agreements .. etc. Is the doctor leaving for a specific reason .. is it a distress sale as they are being sued .. physical health reasons .. going bankrupt .. a changing insurance acceptance climate .. office area is changing demographically .. etc. Has the staff been there for sometime .. will they stay or do they need to go. As important .. how have they acquired their patient base in the past and presently? Is it via HMO contracts and can you be assured in writing from the HMO that you can take over .. is it from advertising dollars that once you stop the practice drops dramatically .. is it from a specific industry or corporation that may be heading out of town and you are unaware of it. Also .. what percentage referred .. did they come from a form of regular internal and external marketing .. what and when .. gather the alliances and reference names and numbers and be sure they help during any transition so these places continue to refer. Also .. what are you buying .. how old is the equipment and how much is owed on the lease and can you re-negotiate any contract more favorable to you. As far as old patient files .. these are notoriously hard to reactivate and are usually worthless (although can be useful with creative marketing). Are you purchasing old accounts that is owed to the office .. if it concerns a patient directly .. theyžll be hard to get paid on. If it is an insurance company it may be easier but you need to be careful and concerned about how much % you take on without some safeguards. By all means hire an attorney or accountant if the purchase price is substantial for you. Purchasing a practice.. even if financed to some degree by the seller .. takes more than a handshake and the money spent on professional advice will be well spent for sure. As far as "pre-pay" patients. There are a number of cash plans out there from UCAFF (unlimited care for a fixed fee) to reduced fees if paid in increments over the period of care. If you agree on the purchase price and care is still being rendered to these pre paid folks .. you must have some payment for services that are yet to be provided and already paid for. Calculate how much each visit would be dependent on what was paid and the potential and real number of visits. Usually at a rate of 5-6 visits a month (probably more in the beginning) and determine if money is still owed. In reality you are provi ding care for free unless you can agree on a price .. either a reduction on the purchase price or up front money that was already paid to the clinic for service yet to be provided should be considered. As far as a formula towards purchase .. it all depends. I am sending you via the next e-mail a formula that was provided to me by Dr. Pete Fernandez .. an established seminar provider and consultant. When someone e- mailed me asking for a formula I asked Dr. Petežs advice as he has a service that will do all the work for you and usually can purchase it cheaper than you can as they know the negotiating angles. Although the e-mail was sent in response to a specific question and office figures posed to me .. you can still gather the general idea. You can reach Dr. Fernandez if you want to learn of his services via e-mail at: depete@drfernandez.com Here is Dr. Petežs advice: Below is an e-mail answer to a question sent to me about purchasing an existing practice. The DC wishing my opinion sent me the figures recorded below. I asked Dr. Peter Fernandez, who has been a chiropractic consultant for many years and has a service assisting in the purchasing of practices to review the figures and offer us his opinion. Below is his answer .. if you are thinking of purchasing a practice review thgis carefully .. plug your own figures into this and make use of all or some of the information. If you desire professional assistance .. and if you feel it is necessary .. contact Dr. Fernandez at: susie@drfernandez.com A doctor should not consider buying any practice until he gets all the necessary firm, verifiable figures regarding the practice. I get nervous when a possible purchasing doctor guesses at the office overhead (I'll bet it is more than the estimated $6000 a month). And, he doesn't trust the selling doctor's collection figures of $196,480. He should be able to check the deposit slips, bank statements and tax forms to make sure of what he is buying. I am very leary of the Broker's Valuation of the practice. Any DC purchasing a practice should hire a Buyer's Representative (like myself, or someone else), a person who represents him/her in this type transaction. The Selling Broker's Valuation is: Yearly Income $196,480 X .63 = $123,782 Equipment Value = 19,552 Accounts Receivable $ 79,784 X .65 = 51,859 TOTAL = $195,193 My valuation from the figures supplied by the doctor: Goodwill: This practice supposedly has a net profit of over 50% (the doctor better double check these figures). Therefore, the goodwill of the practice needs to be determined by a net profit formula. The net profit formula from my book, "How To Buy and Sell a Practice," (modified in 1999) is three months net income X three. $10,000 a month X 3 = $30,000 X 3 = $90,000.00 Equipment: The value of the equipment and furnishings is probably around $15,000 if the equipment was purchased new 5 years ago, if older, reduce the price drastically. Accounts Receivable: This varies widely ... If this is a cash practice, the average account over 90 days old has a "$0" value, current AR's have a 50% value. If this practice is an insurance practice (let's assume that it is), the AR's should be broken down into categories that are collectible with an aging analysis to determine the value. But in this case, I'll value it at 45% of the accounts receivables. Thus: $79,784 X .45 = $ 35,902 The value of this practice is: = $ 90,000 Goodwill: = $ 15,000 Accounts Receivable: = $ 35,902 Miscellaneous Supplies: = $ 2,000 High Value to the Practice: = $146,902 I'd offer $120,000 and let the buyer negotiate upward. There are problems with the take-over of the practice. 1. There will be a new CA (patients are loyal to the old DC and CA.) If an established CA stays with the practice and boosts the new doctor, a successful transition may take place. However, in this case, the new CA doesn't have patient loyalty. And, the patients won't have any loyalty to the practice. Thus, the transaction will suffer. 2. While it's true that if you buy accounts receivables and can't collect them, you can write off the non-collectible accounts. It's not as easy as the broker states. The buyer first has to reasonably value each account (what the doctor thinks is reasonable and the IRS will probably think differently). When the doctor can't collect the accounts, the doctor can write them off. However, if he collects more than his valuation, he has to claim it as additional income. My advice...be careful! When someone wants to buy a practice, he should make it very easy for the seller to sell. Asking the seller to sell his practice, then separately sell his equipment, and then collect his own AR, will usually kill the sale. Buy the equipment and collect the AR yourself. Make it easy for the old doctor to sell. Don't collect the old doctor's AR for him for less than 40% to you. It's a real pain to collect someone elses money. No one will feel that they owe the new doctor anything. Now comes the question, should this doctor buy the practice? Assuming a $147,000 sale price, he'll have to come up with at least $20,000 down, then finance $127,000 over 15 years at 10% (or more). The monthly payment would be $1365. Therefore the overhead of this practice would grow to $7365 a month. My recommendations, if all the supplied figures are accurate and if the doctor feels he can effectively take care of the number of his patients, and the number of the departing doctor's patients without losing any (a big if), BUY THE PRACTICE. He'll end up with: His monthly income: $ 5,000 The departing doctor's monthly income: $ 16,000 Sub-total: $ 21,000 With an Overhead of: $ 7,365 Net Profit: $ 13,635 Not bad, a high net profit practice and he doesn't have to move. Hope this helps. Dr. Pete Fernandez P.S. Remember, this doc is earning $5000 a month. If he opens his own practice, his overhead will be at least $6000 a month, a loss of $1000 a month.