Q: Hello, I have a chiropractic question. I have had a patient in the office for 2 months now, she is 23 yrs old and slender. She is not getting better with her low back pain, and she does not listen when I tell her not to run on the treadmill on an incline (she has an extreme hyperlordosis), she doesnt like to use ice, and heat doesnt help her. Ive told her also to get a lumbar brace since she is a nurse and lifts patients 3 times a week, she refuse s to wear one. Yes, I have recorded these things in her file, but when do I let her know I'd like to monitor her care to see some improvement... At what point do you, YOURSELF let a patient go from chiro care when the patient is not getting results? ?What is the chiro rule on letting a patient maybe go and try physical therapy for example? I was told a t Life 11-12 weeks? Thank you A: Thanks for the e-mail. This is only my opinion after 24 years of practice. First .. we always try our best to assist our patients but they have to cooperate. Many do but most don't. You decide which technique to use and what lifestyle habits you wish your patients to alter .. they must cooperate. So .. what about those that do not .. that take unusually longer times to heal .. that do not hold their adjustments when most do? Well .. first thing don't take it personal .. all you can do you are already. Second .. after a discussion and allowing them to know of your frustration you can either continue to care for them or recommend they seek another chiropractic or medical opinion. When you should do this is up to you not a book or what teachers explained to you. When you reach the point that your patient is not responding with conservative care or they will not cooperate allowing your conservative methods to work .. it is time to seek another approach. She is a nurse .. she already understands the medical model .. possibly she doesn't want it and will stick it out with you .. but if not .. a kind referral to a specialist would be most appreciated. She can seek a medical opinion and still see you for chiropractic. If she has a primary physician you my recommend she see him/her or refer her to an orthopedist .. either way .. they appreciate your concern and you notes would reveal that you were concerned and they either did or did not accept your recommendations. I hope this helped Have a Great Day Dr. M