BACK TALK SYSTEMS, INC. 14998 W. 6th Avenue, Suite E-500 Golden, CO USA 80904-5025 USA 1/800/937-3113 CANADA 1/800/461-0100 UNITED KINGDOM 44(0)1202-534-986 AUSTRALIA 1/800-800-963 www.backtalksystems.com Team Tip #58 PATIENT LETTERS (part 1) by Susan Hoy Welcome Letters #1 Dear ______________: I would like to welcome you to our office and commend you for seeking chiropractic care. You may have discovered that many other forms of pain relief may be only temporary and have done little to correct the cause of your problem. Chiropractic care will help rid you of your discomfort by treating the cause or your problem...not just the symptoms. Many of our patients have questions about chiropractic care and treatment and it is always our goal to educate our patients. So often making simple lifestyle changes help alleviate the discomfort. Our entire staff is dedicated to helping others understand chiropractic concepts, therefore, we encourage your questions. The better you understand chiropractic and its' benefits, the more you can help yourself and others. We take great pride in our profession and strive to care about your personal needs. I would like you to do me a favor...if a friend or relative referred you to our office, please pass along my sincere appreciation. Helping others is what our work is all about. Sincerely, #2 Dear _____________: Thank you for choosing our office for your health care needs. Most of our patients come to our office because of a referral by a loved one or a concerned friend. Please take the time to thank the person who sent you here. That person obviously cares about your well-being. Our office offers three types of chiropractic care: relief, corrective, and wellness or supportive care. Relief care only attempts to alleviate the pain that you are in now. Corrective care sets a goal and plans to not only get to the source of pain, but also to permanently eliminate the deep- rooted problems that caused the pain in the first place. Wellness or supportive care serves the patient after problems have ceased to cause any apparent discomfort. The long term benefits of this type of care enables people to get the most "life" out of their bodies by assuring that illness causing nerve pressure does not accumulate in the spine. We look forward to your recovery and we know if we serve you well, you will tell others. Telling others about chiropractic will give you as much pleasure as that felt by the person who sent you. Sincerely, #3 Dear _____________: Thank you for choosing _____________ chiropractic for your health care needs. You have chosen the best chiropractor and best staff in the area! Just ask any of the thousands of people we have helped over the years. When most people enter our office, they are in pain and want a natural, more conservative, approach to pain relief. While our first goal is to help you alleviate your pain, our main goal is to assist you in your return to health and ultimately in maintaining a long term healthy lifestyle. We look forward to working with you. You have our commitment that we will do everything possible to help you live an active, healthy life. We know that if we fulfill our commitment, you, in turn, will tell others. Our goal is to help as many folks as possible maintain their health. Your health is your wealth, invest in it. I am enclosing some literature that I think would be of interest to you. Sincerely, You may order our new TEAM TRAINING AND PRACTICE MANAGEMENT MANUAL package, from which this article is taken, by calling 800/937-3113 today.