Q: Dr. Margolies, I am in the process of collecting E-mail addresses from my patient base to do newsletters. Do I need special software? Can this be done without a web site? Any help would be a great deal of help A: Thanks for the e-mail. Use your AOL mail program and create an address book. Click where the address book icon is and place the name patients for the name and as you add the e-mail address you go back to the mail part on the menu bar on the top and go to edit address book .. click on Patients and add another name. I use a Macintosh so I am not familair with the windows version .. but it should be the same. Scroll down to the last name and just hit the retun button and an open window allows you to place another name. I do recommend you send all your mass e-mailings blinded .. you'll see whewn you create your patient address book an option asking if you wish the list to be sent bcc .. use this Lots of luck. By the way .. add to your case history form an area for people to place their e-mail address . both at home and work .. and hve a spot for the kind of worl they do .. soon you can create a special ergonomic address list with patient's addresses in certain categories .. such as clerical and labor etc. Monthly you can send them this special e-mail that they can print and distribute to many people Have a Great Day Dr. M PS .. if this made no sense call aol at 1-800-827-6364