DC-PATIENT MARKETING PROGRAM In his Chiropractic Marketing Course, George Youssef offers the following: Whenever you come across prospects who request more information from you (or come for an exam, or participate in a screening) they will fit into one of three categories. The first category is "hot". These people want your services, and they want it now. These represent a small portion of your prospective patients, but it is the percentage that 80% of chiropractors focus on. The second category is "Cold". These people will never become patients, and have absolutely no interest in your services. These people also represent a small portion of your prospective patients. The third category is "warm". These people are interested in your services, but will not become patients right away. These are the majority of your patients, but it is also the majority that doctors tend to ignore. You will need to continually be in contact with these prospects, and eventually many of them will become your patients. Since these prospective patients came to you, and "raised their hands" and stepped out from the crowd, you would be committing a marketing sin by not marketing to them again. Remember...80% of people who request information end up getting the product, but not from the company that they requested the information from. This holds true with your patients. If they came to you, then more than likely they will eventually get aid for the ailment that they came to you for. Your goal here is to be in front of their faces when they are ready to become patients.